TUDI
AI assistant for businesses (chat, voice and WhatsApp)
Jan 2026 - present · Alpelupe Soluciones
Role:CTO · Alpelupe
Features
Embeddable widget
Drops into any website with a simple code snippet.
Real-time phone voice
Takes forwarded calls and hands them to a person when needed.
WhatsApp
The same assistant and the same information on WhatsApp.
Summary of every call
The business knows what was said without listening to the recording.
Bookings
Links to each client's booking engine and provisional bookings that roll back if something fails.
Insights
Conversation analytics, heat maps and questions the content does not cover yet.
Tool-using agent with RAG
Answers with the business information, with a decoupled LLM provider.
Safety controls
Safeguards against hallucinations and prompt injection.
How it works
Channels
Web chat, phone and WhatsApp.
AI agent
RAG and tools over the information each business manages in its dashboard.
Actions
Answers, booking links and handover to a person.
Insights
The business sees what people ask and from where, and improves its information.
The project and my role
AI assistant for businesses that answers their customers over web chat, phone and WhatsApp with the information each business manages from its dashboard. The chat is an embeddable widget that can be added to any website with a simple code snippet. Real-time voice with handover to a person, a summary of every call and links to each client's booking engine.
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The dashboard includes Insights: conversation analytics, heat maps of where queries come from, and the questions the content does not yet cover, so each business can improve its information.
In production at campsites, hotels and businesses in other sectors, such as a heavy-machinery company where it also helps prepare quotes. It is also built into Exploravia's guides.
My role
- Multi-tenant architecture design and technical leadership of the product.
- Development of the tool-using agent with RAG and a decoupled LLM provider, the real-time phone voice, the widget and the Insights dashboard.
- Deployment, observability and quality.
- Client onboarding and use as the platform for Kit Consulting projects (AI and data analytics).